Return Policy

Last Updated: 01/01/2026

At Iverzole Labs, we are committed to transparency, product integrity, and customer satisfaction. Please review our Shipping & Return Policy carefully before placing an order, as it outlines important information regarding order processing, shipping timelines, returns, refunds, and eligibility requirements.

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Order Processing

All orders placed through Iverzole Labs are processed within 1–3 business days (excluding weekends and holidays) after payment is successfully verified and approved by our payment processor.

Orders may be subject to additional verification. In cases of suspected fraud, incorrect information, or payment issues, processing may be delayed or canceled.

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Shipping Timeframes

Once processed, orders are shipped according to the selected shipping method at checkout. Estimated delivery times typically range from 5–12 business days, depending on destination, carrier, and external factors.

Please note:

• Shipping times are estimates, not guarantees.

• Delivery delays caused by carriers, customs, weather, or other circumstances beyond our control are not the responsibility of Iverzole Labs.

 

Shipping Fees

Shipping fees are calculated at checkout and are non-refundable once an order has shipped.

 

Incorrect Address or Undeliverable Packages

Customers are responsible for ensuring that shipping information is accurate at checkout.

Iverzole Labs is not responsible for:

• Orders shipped to incorrectly entered addresses

• Packages marked as undeliverable

• Refused shipments

Reshipping fees may apply if an order must be resent due to incorrect or incomplete address information.

 

Return Policy

Due to the nature of our products and in compliance with health, safety, and quality control standards, all sales are finalunless otherwise stated below.

 

Non-Returnable Items

The following items are not eligible for return or refund:

• Opened, used, or tampered products

• Products missing original packaging

• Clearance or promotional items

• Products returned without authorization

• Any item returned outside the stated return window

 

Eligible Returns (If Applicable)

If a return is approved, the following conditions must be met:

• The item must be unused, unopened, and in its original sealed packaging

• The return request must be submitted within 7 days of delivery

• Proof of purchase is required

• Return authorization must be obtained before sending any product back

Unauthorized returns will be refused and not refunded.

 

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery.

To be eligible for resolution, customers must provide:

• Clear photos of the item

• Photos of the shipping box and packaging

• Order number and description of the issue

Claims submitted outside of this timeframe may not be eligible for replacement or refund.

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Refund Processing

If a refund is approved:

• Refunds are issued to the original payment method only

• Processing time is typically 5–10 business days, depending on your financial institution

• Original shipping fees are non-refundable

Iverzole Labs reserves the right to deny refunds that do not meet the eligibility criteria outlined in this policy.

 

Chargebacks & Disputes

We strongly encourage customers to contact us directly before filing a chargeback.

Unauthorized chargebacks or disputes filed without contacting customer support may result in:

• Order cancellation

• Account restriction

• Denial of future purchases

 

Contact Information

For all shipping, return, or refund inquiries, please contact us at:

Email: support@iverzole.com
Phone: (877) 483-7965

Our support team responds within 1–2 business days.

 

Policy Acknowledgment

By placing an order with Iverzole Labs, you acknowledge that you have read, understood, and agreed to this Shipping & Return Policy in full.

Iverzole Labs reserves the right to update or modify this policy at any time without prior notice. Any changes will be reflected on this page.